ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) Practice Exam 2025 - Free Hardware Asset Management Practice Questions and Study Guide

Question: 1 / 400

How does accurate hardware asset data contribute to IT service delivery?

By increasing hardware lifecycle management

By enhancing the efficiency and effectiveness of service delivery

Accurate hardware asset data significantly enhances the efficiency and effectiveness of service delivery. When organizations maintain precise records of their hardware assets, they are better equipped to manage these resources throughout their lifecycle. This accurate data allows for informed decision-making, ensuring that the right hardware is available when needed and that it is utilized to its full potential.

With precise asset information, IT teams can quickly identify hardware capabilities, track performance, and predict failures. This leads to faster resolutions of service requests and incidents, ultimately improving the overall user experience. Furthermore, having reliable data supports the optimization of asset allocation, reduces downtime, and allows for proactive maintenance, all of which contribute to a more effective IT service delivery model.

While the other options relate to aspects of hardware asset management, they are secondary to the core principle of enhancing service delivery efficiency and effectiveness through accurate data management.

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By lowering the costs associated with IT services

By improving the training of IT staff

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